AOD SaaS Systems Status

AOD SaaS Systems Status

All systems operational.
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+ AOD ProdSite1
Up and running
+ AOD ProdSite3
Up and running
+ AOD Innovation
Up and running
+ AOD Model Office
Up and running
+ AOD_DevSite2
Up and running
+ Support
Up and running

GT Connect

Up and running

Various Clients

This will impact clients based on unique criteria (see description of event)

Up and running
Scheduled Approx. 2hrs
Update Plots 39, 40, 48, 45 to Build 1142

No impact is expected during this maintenance window.

Plot39 Plot40 Plot48 Plot45

will be

Maintenance

Scheduled Approx. 2hrs
Update Plots 23, 29, 41, 30 to Build 1142

No impact is expected during this maintenance window.

Plot23 Plot29 Plot41 Plot30

will be

Maintenance

Scheduled Approx. 2hrs
Update Plot 43 to Build 1142

No impact is expected during this maintenance window.

Plot43

will be

Maintenance

Scheduled Approx. 2hrs
Update Plots 28, 38, 26, 27 to Build 1142

No impact is expected during this maintenance window.

Plot28 Plot38 Plot26 Plot27

will be

Maintenance

Scheduled Approx. 2hrs
Update Plots 33, 42, 44, 32 to Build 1142

No impact is expected during this maintenance window.

Plot33 Plot42 Plot44 Plot32

will be

Maintenance

Scheduled Approx. 2hrs
Update Plots 46, 11, 12, 25 to Build 1142

No impact is expected during this maintenance window.

Plot46 Plot11 Plot12 Plot25

will be

Maintenance

Past events

Innovation upgrade to 1130

Innovation (Plots 5 and 7) will be upgraded to build 1130. Minimal impact to clients on these plots.

+
Plot5 Plot7

were

Down

Plot 25 Connectivity Issues

We are aware of reported issues connecting to clients on Plot 25. We are actively troubleshooting this issue and will provide updates as available.

We have restored access to Plot 25. We are evaluating the cause and resolution. We apologize for the inconvenience. We will continue monitoring throughout the day.

+
Plot25

was

Down

Plot 31 clients are currently experiencing slow performance

We are aware of performance issues related to activity on Plot 31. We are actively troubleshooting this situation.

We are performing a Plot wide restart. This will cause current connections to end. Clients/systems will be able to reconnect after about 30 seconds. We apologize for the inconvenience.

We are making adjustments this evening to further distribute load on Plot 31 and will continue to monitor the experience over the next couple days.

The issue has been addressed.

+
Plot31

was

Down

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