GT Connect
Various Clients
This will impact clients based on unique criteria (see description of event)
No impact is expected during this maintenance window.
will be
Maintenance
No impact is expected during this maintenance window.
will be
Maintenance
No impact is expected during this maintenance window.
will be
Maintenance
No impact is expected during this maintenance window.
will be
Maintenance
No impact is expected during this maintenance window.
will be
Maintenance
We are working to resolve the issue with users seeing employees that are outside of their access rights. This is a top priority and will be addressed within the next couple of hours by way of a redirect of traffic to mitigate the issue, instead of moving clients off the innovation plot entirely. The issue may present still intermittently as we roll this back to Build 1135.
Please know that this is of the utmost priority.
This issue has been resolved by reverting the Plots to 1135.
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8/11/2026 1:10pm The issue has been addressed. We will monitor the systems for the rest of the day to ensure no additional problems.
8/11/2026 12:25pm We are aware of reports of clients being unable to login to MSS. We are troubleshooting the issue and will provide updates as they are available.
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9:50am We are aware of an issue occurring when attempting to utilize the AoD Service module. We are actively working on this issue. We apologize for the inconvenience
11:40am We have received a notification from Cloudflare reporting an issue which we believe could be the cause of the reported issue with the Service Module. We will continue to monitor this situation.
12:45pm The issue reported by Cloudflare has been addressed. This appears to have resolved the issue with the Service Module as the error is no longer being reproduced. We will continue to monitor for the day to confirm.
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