AOD SaaS Systems Status

3/24/2026

No additional issues have been detected or reported. We are closing this event3/22/26 9:18pm

Services have now been fully restored. A root cause analysis (RCA) will be conducted following a more detailed review of the incident. Additional findings and next steps will be communicated as they become available.

3/22/26 8:29pm

We are currently experiencing an ongoing issue where access to the client system remains unavailable. Restoration activities are actively in progress, and the team is working to resolve the issue as quickly as possible.
At this time, full service has not yet been restored. An estimated time for complete resolution will be provided as soon as more information becomes available.
We will continue to share updates as progress is made.

3/22/26 7:12pm We’ve identified the issue impacting access to client systems. Activities to remediate the current situation will require a restoration of all clients system to an alternative plot with most recent backups. Additional details to follow

We are currently aware of connectivity issues related to Plot 24 clients. We are working on this as quickly as possible.